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Frequently Asked Questions

Introduction

workandhire.com is a friendly and secure place for employers and job seeker to meet and discuss their own enquiries.

 
workandhire.com contains a list of large and growing continues to freelance around the world.

Whether it's a website that needs building, business cards or stationary that needs designing,
 a product that needs to be designed or manufactured, or research that needs to be done,
 this is your place! As a freelancer you can tap into a global network of businesses and projects,
 the ultimate opportunity in job flexibility!

 Work on what you want, when you want and where you want to! The lifestyle of a Freelancer is taking off and gives unparalleled job flexibility.
 

General Questions

It is very easy, you can register free of charge by filling a short form. https://www.workandhire.com/register.php
please go to edit profile to change password or update details.
Pay per hour : You get paid for every active hour and minutes follow .
 Hourly software needs to be "ON" and working. payment guaranteed.

 Fix price project : You get paid for every completed project and working payment guaranteed.
Account suspension may be due to activity as a Buyer or Provider which against workandhire term and condition.

 This is the most common reason for project removal and account suspension.

 Contact information or links to contact information posted in a project description, bid, or in the message boards.

 Posting invalid or disallowed content in a project description, bid or in the message boards:
  •  This may include advertisements, illegal or inappropriate information. ?
  •  Posting a request for any exchange of funds between accounts without a valid project.
  •  Creation of multiple accounts.
  • Members are allowed only one workandhire.com account, which can be used for both hiring and acquiring jobs. ?
  •  Your account balance has been negative for 30 days or more. ?
  •  Any action that violates the workandhire.com Terms of Service may result in account suspension or termination.
Our fees are %10 of the whole project  only charge to winning developer for both fix or hourly projects.

Employer, Buyer will not pay any service fee to workandhire.com.
Anyone can create a project for free at workandhire.com.
Workers and hirer can choose pay rate of their choice when posting projects and biding.

You can search the projects and find the ongoing pay rate for similar kind of projects. Workers can bid high with their experience grows with projects.
Please go to edit profile and update your email and contact details
No .Posting projects and hiring developer is free of charge.

 Employer will not pay any commission.

Only developer / job seekers will be paying %10 commission after they get hired and working on the project.

Fixed price jobs appropriate for smaller projects, worker must deliver the project in a predefined time period for satisfaction of the contractor.

Hourly basis projects are more flexible so employer can monitor the worker and help with the project.
hourly project has been  controlled by hourly software which produce report and snap shot every 5 minutes.

 At hourly project  job seekers  can select how long and how much  they can work weekly.
Go to deposit page under payment menu and choose selected payment system to upload the fund.
your fund will be shown on your balance instantly.

Hourly System

Hourly software is used to track the worker's progress.

It tracks working time, snapshots of the work and report.

Before installing workandhire hourly software,  you need to install java in your computer .
https://www.workandhire.com/download.php


 Fixed price projects do not need of the use of software.
NO. hourly software only show for hourly project and services.
Also snap shots and reports will be shown for hourly projects and services only.
Developer can enter the page https://www.workandhire.com/payrep.php  ,select project name
and see payment and time report.

Yes. Employer or buyer can stop the software at anytime that he wishes for.
After employer-buyer stopped the hourly software ,depends on employer network speed , it takes between 3 to 10 minutes before developer hourly software goes to "STOP" mode. A message shows for developer that "Software has stopped"
Depends on it's project or service  , employer can enter  "my project" or "bought service" page and check
status has changed to stop mode.
After login to hourly software  you can choose  projects or services.
Projects: That will show the list of the hourly  projects which have bid , won or been hired.
Services: That will show the list of the hourly services which you sold to the buyers.
Before you accept hourly project or service  you need to test your computer to be compatible
to our workandhire hourly software.
To do that , you need open hourly software click on "Test Mode" check box.
Now enter your user name and password and log to software.
Software will ask for creating directory . you can choose any section in your computer to create
folder or directory to store snapshots every 5 minutes.
Now under project select Test object and click Start.
It takes around 5 minutes to create folder called"workandhire"
Inside the workandhire  folder you see snapshots folder
As soon as you see first snap shot , that means software is compatible and work properly on your
computer.



Yes  , you need to have  java on your computer  before installing hourly software

1. First download java version 1.6 above based on your  operating system in your your computer.
2. Then go to https://www.workandhire.com/download.php and download hourly software.
3.Now you can login and start to work on your employer's project
If you are developer-employee  , you can enter the page  https://www.workandhire.com/snaprep.php
and choose your project name and enter date which you like to view snap shots.

Services

Under menu>>>freelancer>>> post a service
In service management page you can stop or activate your service if you wish.
If you stop the service , your service will be hide from workandhire listing and noone
can see or purchase your service.
The services are a section in workandhire which easily can sell or buy any service provided by developers.
Freelancer/job seeker will pay %10 service fee and will be deducted upon accept the job

The service fee will be taken after job completed.

You need to make sure you are %100 ready to accept the job

Yes. you can add extra options for services in post a service page
If buyer pay for service and hire a developer and developer reject then  task   then payment will be refund and will be credit to  buyer's account in workandhire.com

You can post and sell anything that you can create online, it can be as easy as data entry or create fun video, writing...etc.

there are lots of categories with 100's of skills to choose from. just post one that you are comfortable and can be done based

on your skills.

You are able to cancel the service  if developer not able to complete the task on time. You also can create dispute

and explain the reason you like to cancel the task. Dispute professionals process your dispute claim and respond in 48 hours.

Employer

You can look into Profiles and select the most suitable worker with his skills, qualifications and his bid on project. Note the feedbacks, comments and popularity.

 You can also contact and interview the worker who has bidded on your project
Employer can select Developer Report under Hourly in the menu
Working:  the project is active. developer and employer can chat together.Hourly software active to use.

 Frozen: The project is in waiting mode.in this stage developer need to accept or deny the project.

 Deleted: the project has been deleted by employer.

Stop:
Hourly project has been stopped by employer or project hours has reached total hours.

 Closed: project has been closed by employer.
If you have not chosen any developer , your project get canceled and remove from workandhire open jobs.
 No feedback required.

 If you have developer or developers working on your hourly project, you need to stop the project before canceling .After project has been stopped for 10 minutes you are able to cancel the project.

 Hourly software calculate and send report to you and developer. You need to leave feedback.

 If you have developer or developers working on your fix price project and need to cancel the project, the project will be going to the "dispute".
Employer: go to myproject on the menu , select the project and choose "cancel" under actions drop down menu.
Hourly project: Employer need to stop the project before closing. it take around 10 minutes to be able to close the project . During this 10 minutes , software calculate all the report for developer and employer.
You are able to leave feedback for job seeker after closing project.

 Fix price project: Employer can instantly close the project
You an click on myproject and under option choose  "chat"
Posting projects and hire someone  is free of charge.
 Employerr will not pay any commission.
workandhire.com will charge 10% of the total payment from the developer or service provider.
they only pay to developer , service providers.
You can choose the project winner anytime by going to "myproject" in the menu and and choose the nominated winner. Then you need to finalise the payment before developer can accept and start to work on your project.
 
 
You can start by clicking  Post Projects button in the menu. You can post a job with detailed description. And select a candidate with Skills and Qualifications, Or you can search workers and invite the right candidate to bid on your project.

Job seekers

IN the menu click on mybids and under options you see chat button
Working:  the project is active. developer and employer can chat together.Hourly software active to use.

 Frozen: The project is in waiting mode.in this stage developer need to accept or deny the project.

 Deleted: the project has been deleted by employer.

Stop:
Hourly project has been stopped by employer or project hours has reached total hours.

 Closed: project has been closed by employer.
You will lose that project but you are able to bid or work on other projects.

An email will be sent to employer to let him/her know that you have denied the project.
If you are accepting hourly project then you are able to log on the workandhire software and start to work.

 software will calculate every hour and minutes followed plus records snapshot every 5 minutes .

 You can view report , times and snapshots under "hourly" in the workandhire menu.
Employers from many different fields and categories are here. They're looking for web developers, writers, graphic designers, call-center staff, data entry professionals, marketing experts, business consultants and more.
At the moment workandhire.com only work with "Paypal And Stripe"  payment system  but we will be adding more options
later.
Developer /job seekers can leave feedback after project been closed.

 Developer/job seekers  in the menu can click on  my bids  and then click on feedback employer under options.
Yes .
You need to bid on project  or get hired by employer to be able to share your files , designs and using chat room.
Workandhire guarantee the payment after task completed.
Applying and bidding for projects is free and there is no limit.
Worker and employer can create an easy environment to managing the project.
This includes the description of work, questions regarding the project, delivering the project and payment.
 job seekers  can download hourly software to remotely view snapshots , reports and times.
In the menu you can view options under HOURLY
It's necessary to keep in touch with your bids and projects.

You can manage your project  by clicking  mybids  in the menu and check status such as open , close , frozen , working, stop.
You can upload your logo. Describe your skills and qualifications in profile.

Take part in free online tests and show off your skills to the employers.
First is the hardest. It may take some time to build up your profile and getting hired.

You can build an impressive profile, take online tests to increase your chances.
You can see the project description and also ask the employer for more details if you can't estimate the total project value, and post your bid.

Just a reminder workandhire.com will charge job seeker %5 from total amount  accepted for each project .
Fixed price jobs appropriate for smaller projects, worker must deliver the project in a predefined time period for satisfaction of the contractor. Hourly basis projects are more flexible employer can monitor the worker and help with the project. Worker can select how much you can work for the week and start the project.
You can Browse Projects and Bid on Project that suits your skills and qualifications. Service Provider will select your bid and hire you after he satisfied with your listed skills.
Absolutely no. As you build your experience with projects and reputation through feedbacks you can find work and find workers easily. It?s easier to increase paying rate with more experience you have. You can be a fulltime worker with hourly basis work.
Employers from many different fields and categories are here.

They're looking for web developers, writers, graphic designers, call-center staff, data entry professionals, marketing experts, business consultants and more.

Payments

We take all security measures to ensure your information is safe and our sites use SSL (Secure Socket Layer) when transmitting all sensitive personal information.

At the moment we use PayPal And Stripe payment system
We charge 10% of the total transaction for both Fixed and hourly projects from job seekers who accepted the winning project..

Dispute

Sometimes employer and developer are not agree in the working project so one or other it ends to the dispute section.

After dispute has claimed by either job seeker or employer , the process will enter 4 below stages.

Stage 1: Identify the issue : Both parties will be notify by email and request evidence

Stage 2: Negotiation:  7 days time allows to job seeker and employer to negotiate with each other.

Stage 3: Final offers and evidence: final offer and evidence needed

Stage 4: Decision:  workandhire  support team will make decision based on evidence and refund or send
the money to the desire person.



You can identify the issue, make negotiation about it, provide evidence and make final payments after any dispute about a project. This will provide transparency to both worker and buyer.
10 days from the day dispute has been lodged either by employer or developer.
You can view or edit your dispute in manage dispute page.
The project will be stopped. developer will not able to work on hourly software. an notification will be send to developer and employer.

 

 


 
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