I have been in the customer service business for more than 3 years. This experience taught me how to adapt and find resolutions to customers' concerns from basic to complex issues. I handled technical, after sales customer support, billing, order processing and collections. I am knowledgeable with Zendesk, Help shift, and Rave. I would love to be your next chat support, tech support, email handling expert, or customer service star! Flexibly, I can work as a virtual assistant to handle your day-to-day tasks. Work with your calendar? No problem. Organize your presentations and documents? Easy. I'm attentive to details and I make sure that correspondence is professionally done. I have great English communication skills - both oral and written. I am also an expert with online tools such as Dropbox, Google- and OneDrive, as well as with both Google and MS Office Suites. I am enthusiastic and always eager to learn new things available in this ever-expanding virtual world to improve what knowledge I already have. I am open to criticisms and other's opinions as they help me become better at what I do. I can't wait to be part of your team and contribute to the success of your business! I have experience with: Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, OneDrive) Microsoft Teams Microsoft Outlook (Windows, iOS, Android) Microsoft Authenticator SharePoint Yammer Slack Skype GSuite (Docs, Spreadsheets, Gmail, Calendar, Drive, Meet, YouTube) Social Media (Instagram, Facebook, TikTok, Twitter, Pinterest, LinkedIn) Skills: Excellent verbal and written communication skills Strong problem-solving skills Empathy and ability to understand customer needs Proficiency in customer support software (e.g. Zendesk, Freshdesk) Knowledge of customer service best practices Attention to detail Ability to handle multiple tasks and prioritize effectively Services: Responding to customer inquiries and resolving their issues Handling customer complaints and providing solutions to their problems Providing product or service information to customers Processing orders and tracking shipments Managing customer accounts and updating their information Monitoring customer feedback and escalating issues to the appropriate departments I'm passionate about providing excellent customer service and helping businesses build strong relationships with their customers. If you're looking for a dedicated and experienced customer support representative, please don't hesitate to contact me. I'm looking forward to working with you!
I have been in the customer service business for more than 3 years. This experience taught me how to adapt and find resolutions to customers' concerns from basic to complex issues. I handled technical, after sales customer support, billing, order processing and collections. I am knowledgeable with Zendesk, Help shift, and Rave. I would love to be your next chat support, tech support, email handling expert, or customer service star! Flexibly, I can work as a virtual assistant to handle your day-to-day tasks. Work with your calendar? No problem. Organize your presentations and documents? Easy. I'm attentive to details and I make sure that correspondence is professionally done. I have great English communication skills - both oral and written. I am also an expert with online tools such as Dropbox, Google- and OneDrive, as well as with both Google and MS Office Suites. I am enthusiastic and always eager to learn new things available in this ever-expanding virtual world to improve what knowledge I already have. I am open to criticisms and other's opinions as they help me become better at what I do. I can't wait to be part of your team and contribute to the success of your business! I have experience with: Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, OneDrive) Microsoft Teams Microsoft Outlook (Windows, iOS, Android) Microsoft Authenticator SharePoint Yammer Slack Skype GSuite (Docs, Spreadsheets, Gmail, Calendar, Drive, Meet, YouTube) Social Media (Instagram, Facebook, TikTok, Twitter, Pinterest, LinkedIn) Skills: Excellent verbal and written communication skills Strong problem-solving skills Empathy and ability to understand customer needs Proficiency in customer support software (e.g. Zendesk, Freshdesk) Knowledge of customer service best practices Attention to detail Ability to handle multiple tasks and prioritize effectively Services: Responding to customer inquiries and resolving their issues Handling customer complaints and providing solutions to their problems Providing product or service information to customers Processing orders and tracking shipments Managing customer accounts and updating their information Monitoring customer feedback and escalating issues to the appropriate departments I'm passionate about providing excellent customer service and helping businesses build strong relationships with their customers. If you're looking for a dedicated and experienced customer support representative, please don't hesitate to contact me. I'm looking forward to working with you!
You always can chat and negotiate with the
seller about the requirement and price.
You also can ask the seller to send a new
offer price that suits your purpose.
Buyers have the option to create their own
project and invite the freelancers to bid on
the project
And the buyer chooses the best one.
Your money is safe and freelancers get paid
only after you close the service/project and
leave feedback for the seller.
Depending on buying a fix or hourly service
or project you always have the option to
dispute or cancel if things are not going your
way. Our support is always ready to help with
the situation.If not sure about the
freelancer’s capability please request a work
sample or the option is to hire the freelancer
for one hour which starts with our hourly
software. If you are not happy with his /her
Progress then you can stop the software from
your panel and the freelancer only gets paid
for a small amount of the time which he/she
worked work. The remaining money will stay as
credit and you can continue working with
others. If you are not happy with his /her
Progress then you can stop the software from
your panel and the freelancer only gets paid
for a small amount of the time which he/she
worked work. The remaining money will stay as
credit and you can continue working with
others.
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